Events and Training

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How to navigate the FCA Handbook 2024

Thursday 4th July 2024, Online Workshop 09:30 - 12:30, then break, resuming 13:30 - 16:30 GMT, Zoom

£535 per person (£385 for members)

Using a series of worked examples, this course aims to provide delegates with an overview on how to navigate the FCA Handbook - a vast, sprawling and sometimes seemingly impenetrable document.

Client Money Refresh Online Workshop 2024

Tuesday 10th September 2024, Zoom

£480 per person (£330 for members)

This online workshop will cover the ongoing training requirements for those engaged in CASS related roles, whether as CASS specialists, operational practitioners or in Compliance or Internal Audit. Participants will receive a refresher of the Client Money requirements within CASS 7, including a recap of the key requirements and updates,...

Complaints Handling Online Workshop

Wednesday 11th September 2024, Zoom

£535 per person (£385 for members)

In this full day online workshop you’ll learn how to create an effective and sensitive complaints procedure that will help you keep your customers (who may have otherwise gone in frustration to your competitors).

Pension Death Benefit Online Workshop

Thursday 12th September 2024, Zoom

£370 per person (£220 for members)

DC pension death benefits have undergone several changes in recent years, with an increase in the options available and the opportunity to pass on pension wealth through generations without incurring tax charges. This course is designed to help attendees understand the various options available, the processing of associated crystallisation events...

Introduction to ISAs Online Workshop

Wednesday 18th September 2024, Zoom

£315 per person (£165 for members)

The workshop aims to provide an overview of how the ISA scheme works, what key options are available to ISA investors and what authorised ISA managers need to do to adhere to the ISA regulations.

HMRC ISA Returns Online Workshop

Thursday 26th September 2024, Zoom

£315 per person (£165 for members)

This workshop will guide delegates through all the ISA returns and clarify all the key components that need to be included as well as highlight the recent changes that the government has made to the returns. The workshop will be useful for any individuals who are actively involved in the...

Junior ISA (JISA) Key Facts Online Workshop

Wednesday 9th October 2024, Zoom

£315 per person (£165 for members)

Junior ISAs (JISAs) have their own separate rules and, like ISAs, the regulations and additional HMRC guidance are constantly being updated and it is important that JISA managers and their employees are fully aware of their obligations on the key issues. This online workshop has been designed to provide staff...

ISA Key Facts Online Workshop

Wednesday 9th October 2024, Zoom

£425 per person (£275 for members)

This online course has been designed to provide staff with an overview of the key facts within the ISA regulations. The workshop will be updated to include all the relevant changes to the ISA regulations which will come into force on 6 April 2024 so attendees can be sure that...

Risk-based Compliance Monitoring

NEW FOR 2024

Thursday 10th October 2024, Zoom

£535 per person (£385 for members)

This is a full-day course on risk-based compliance monitoring - a fundamental staple of the regulated environment, but with firms being disciplined on a regular basis for failures of compliance, questions arise as to the effectiveness of the monitoring in place, whether it has the right aims and objectives, uses...

Introduction to ISAs Online Workshop

Wednesday 16th October 2024, Zoom

£315 per person (£165 for members)

The workshop aims to provide an overview of how the ISA scheme works, what key options are available to ISA investors and what authorised ISA managers need to do to adhere to the ISA regulations.

ISA Transfers Online Workshop

Wednesday 16th October 2024, Zoom

£370 per person (£220 for members)

This three hour online workshop will look in detail at the key regulatory issues that managers must adhere to in addition to the key areas of the ISA Guidance Notes and industry guidelines that managers should be aware of

Pensions Landscape & Transfers Workshop

Thursday 17th October 2024, Zoom

£400 per person (£250 for members)

Join this online workshop to gain a holistic view of the UK pensions landscape, the challenges being faced and the initiatives being introduced.

ISA Repairs & Voids Online Workshop

Wednesday 23rd October 2024, Zoom

£370 per person (£220 for members)

This online workshop takes delegates through the various steps involved when carrying out an ISA repair or an ISA void including the removal of the necessary investments or cash and the tax implications for both the ISA manager and the investor. The session will cover the repairing or voiding of...

The Essentials of CASS for Client Money & Custody Assets

Thursday 24th October 2024, Zoom

£590 per person (£440 for members)

This 4 hour online workshop is intended to provide an overview of the key elements of the Client Money and Custody Asset rules set out in the FCA’s CASS 6 & CASS 7 sourcebooks. It is suitable for those with little or no previous experience in this area or for...

Evidencing the Fair Treatment of Vulnerable Customers

Wednesday 30th October 2024, Zoom

£535 per person (£385 for members)

Join us for this informative online course where you’ll be given the tips and resources you need to introduce a compassionate strategy and meet the specific needs of vulnerable customers.

CASS Governance & Oversight 2024

Tuesday 5th November 2024, Zoom

£480 per person (£330 for members)

This 3 hour online workshop is intended to provide an understanding of the requirements for good CASS oversight and governance under the FCA regulatory regime. The course will include practical examples of good and bad governance and areas of best practice, which firms should be looking to meet or aspire...

ISA Qualifying Investments Online Workshop

Thursday 7th November 2024, Zoom

£370 per person (£220 for members)

This online workshop will look in detail at how to determine if an investment qualifies to be held within an ISA, taking delegates through the stages of investigation necessary to make a decision.

Advanced CASS Reconciliations

Tuesday 12th November 2024, Zoom

£590 per person (£440 for members)

This 4 hour online workshop is intended to provide a detailed understanding of the requirements for good CASS Reconciliation, both the preparation and subsequent  actions and follow up under the FCA regulatory regime. The course will include practical examples of good and bad practice, which firms should be looking to...

How to navigate the FCA Handbook

Wednesday 13th November 2024, Zoom

£535 per person (£385 for members)

Using a series of worked examples, this course aims to provide delegates with an overview on how to navigate the FCA Handbook - a vast, sprawling and sometimes seemingly impenetrable document.

Flexible ISAs Online Workshop

Thursday 21st November 2024, Zoom

£315 per person (£165 for members)

This two hour online workshop is designed to provide an overview of the key operational issues that managers need to be aware of in relation to ISA flexibility.

Introduction to ISAs Online Workshop

Wednesday 27th November 2024, Zoom

£315 per person (£165 for members)

The workshop aims to provide an overview of how the ISA scheme works, what key options are available to ISA investors and what authorised ISA managers need to do to adhere to the ISA regulations.

Deceased ISAs/Additional Permitted Subscriptions

Wednesday 27th November 2024, Zoom

£370 per person (£220 for members)

This online workshop is designed to provide an overview of the key rules that managers need to be aware of when an ISA client dies and their obligations regarding additional permitted subscriptions.